Situation & Target
“We would like to get certified for the newest ISO 9001 standard.”
Many organisations see an audit as a tick the box exercise. That only makes things more complex. Embrace the system if you believe you need the certification: these days, it allows enough flexibility to make it very practical. Don’t try to force the old practices in the new framework. You will need to change some processes.
To be completed
Approach
To be completed